It has been over 1 year of having our water softener installed. It has proven to be a great product – water feels very different when you shower and soaps lather up. Also limescale is on the decline around the house.
The unit from East Midland Water was easy to install (our plumber confirmed!) and has proven very reliable.
So far we have spent approx £40 on salt – so running costs are very acceptable.
Having experienced the difference it makes I would be reluctant to go without it. It has a 10 year warranty – so I hope there will not be any reason to.